ACTIVE Network is on a mission to make the world a more active place. With deep expertise in activity and participant management™, ACTIVE powers the world’s activities and connects people with the things they love, want and need to do.

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To enhance your ACTIVENet experience, please consider enrolling your staff in ACTIVENet Certifications. These courses cover various topics, from system configuration best practices to frontline operations and business intelligence. 

The courses are conducted online in four weekly sessions, each lasting 90 minutes. Please note that course availability may vary based on demand.

ACTIVENet Financial Certification

ACTIVENet has the power to provide in-depth financial insight. With ACTIVENet Financial Certification, you'll be equipped with configuration and procedural best practices to get the most out of your financial operations in ACTIVENet.

Why Financial Certification?

• Learn to leverage ACTIVENet as a financial sub-ledger
• Discover how to maximize reports for financial insights
• "Own" your financial configurations and data for audit and compliance purposes
• Bes a leader in your organization and the ACTIVENet community

ACTIVENet System Administrator Certification

ACTIVENet's System Administration Training allows system users to learn at a foundation level what best practices are for configuring ACTIVENet and how to manage it effectively.

How can System Administrator Training help your organization?

• Empower your admins with tools and processes to effectively manage ACTIVENet
• Learn about industry best practices for routine maintenance of your ACTIVENet database
• Become a subject matter expert on maintaining ACTIVENet
• Learn about procedures and best practices followed by other organizations

ACTIVENet Front Desk Operations Certification

ACTIVENet's Front Desk Operations Certification course teaches front desk staff how to efficiently use and navigate the platform, covering essential knowledge and skills in customer account management and critical modules.

Explore how the Front Desk Operations course can efficiently enhance your organization's utilization of ACTIVENet.

• Customer Accounts: account creation, managing family accounts and blended families
• Activity Sales: enrollments, pending payments and receipts, refunds, and withdrawals
• Facility Transactions: single facility booking, making a payment on a permit, cancelling, and reviewing a permit
• Point of Sale Transactions: sell and refund products
• Membership Management: sell, renew, check-in, and more
• Learn about procedural best practices followed by other organizations

ACTIVENet Front Desk Supervisor Certification

By receiving proper training, you can validate your knowledge within ACTIVENet and become an expert, effectively leading your organization.

Certification Goals

• Empower you with tools and processes to effectively manage customer services tasks
• Respond to customer engagements effectively and quickly
• Obtain knowledge and best practices in the industry on accounting practices to better assist your accounting team(s).
• Stay up to date with ACTIVENet intelligence and obtain unique skills

Additionally, ACTIVE certifications meet the CEU Petition form documentation requirements for NRPA CPRP or CPRE certifications. The first step towards departmental success is enrolling in one or more of these courses today.  

Reach out to the Account Management team to reserve your spots!

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